Professional Furniture Logistics The logistical handling of your transport
When transporting furniture, know-how and experience are required - if these items are also sensitive, unpackaged or bulky, professional handling is indispensable. So that the newly produced furniture - whether directly from the producer, the joinery, the designer or from overseas - can reach the end customer, a well-organized transport is indispensable.
The special service for your end customers
Logistics processing with DACHSER & KOLB is as simple as clicking into the shopping cart. Our solution in the field of B2C logistics opens up new distribution channels for end customer delivery. As a subsidiary of DACHSER, DACHSER & KOLB takes the direct route to the customer and thus carries out end customer delivery "over the last mile" - with everything that entails.
What we will transport for you
- New and used goods
- Sensitive goods (e.g. freezers)
- Lengthy goods (e.g. awnings, carpets)
- Heavy goods (e.g. control cabinet)
- Industrial goods (e.g. solar panels)
- Bulky goods (e.g. boilers)
- White goods (e.g. washing machines)
- Brown goods (e.g. TV set)
- Furniture
Our services
- Collection with swap bodies
- Partial and full loads
- System logistics through line hauls
- Notification
- Distribution up to the place of receipt
- Free home delivery to the point of use
- Storage, commissioning, pre-assembly, processing, technical testing
- Packaging service: environmentally friendly unpacking, return and disposal of the packaging material
- Assembly work and installation
- Environmentally friendly disposal of old devices and furniture
- Cash on delivery
- Returns management including packaging service
- Technical service
Your DACHSER & KOLB Benefits
Since 1959 we have been accumulating many years of experience
Our own specialist staff
Our own fleet of vehicles with taillift
Our own swap body pool, double stackable, including lashing bar
Our own network for furniture logistics
Connection to the global DACHSER network
B2B and B2C from a single source
standardised processes
Arrangement of personal delivery
In the right place at the right time - what you can rely on. Whether by e-mail, SMS or telephone: We inform recipients in good time about the delivery. Delivery is based entirely on the private customer's daily schedule - from morning to evening. Delivery takes place within 3 to 4 working days after notification on Mondays to Fridays, or even on Saturdays. And on the last meters, shortly before the delivery, an employee even calls again. The goods are carried professionally to the place of use, according to the wishes of the recipient.
Our additional offers
Installation
Setup of furniture, living accessories, play and garden equipment, installation and commissioning of kitchens
Device connection and installation
Water connection, e.g. for washing machines and dishwashers, electrical connection and electrical installations, e.g. for an electric range
Disposal of old devices
Dismantling and redemption of old devices and furniture, environmentally friendly disposal of old devices and furniture
Return of packaging material
Environmentally friendly packaging disposal
Returns Management
Notification and arrangement of a pick-up date with the private customer, pick-up of the goods with 2-man handling, packaging suitable for transport, return of the goods to the supplier
Häufig gestellte Fragen (FAQ) zum Retourenservice
Welche Leistungen umfasst der Retourenservice bei DACHSER & KOLB?
Unser Retourenservice beinhaltet die Abholung beim Endkunden, Zustandsprüfung, Dokumentation, Zwischenlagerung, ggf. Wiederaufbereitung sowie die Rücklieferung an das Zentrallager oder den Hersteller.
Für welche Unternehmen eignet sich der Retourenservice?
Der Service ist besonders relevant für Möbelhändler, Online-Shops, Hersteller und Logistikpartner, die regelmäßig mit Rücksendungen von Möbeln und Einrichtungsgegenständen konfrontiert sind.
Welche Leistungen umfasst der Retourenservice bei DACHSER & KOLB?
Unser Retourenservice beinhaltet die Abholung beim Endkunden, Zustandsprüfung, Dokumentation, Zwischenlagerung, ggf. Wiederaufbereitung sowie die Rücklieferung an das Zentrallager oder den Hersteller.
Können auch beschädigte Möbel retourniert werden?
Ja, wir holen auch beschädigte oder unvollständige Möbel ab und dokumentieren deren Zustand detailliert. Auf Wunsch organisieren wir auch Reparaturen oder fachgerechte Entsorgung.
Wie schnell erfolgt die Abholung von Retouren?
In der Regel innerhalb weniger Werktage – abhängig von Region und Volumen. Wir bieten flexible Terminvereinbarungen und eine transparente Kommunikation für eine reibungslose Abwicklung.
Wie unterstützt DACHSER & KOLB bei der Optimierung von Retourenprozessen?
Durch digitale Schnittstellen, transparente Trackingsysteme und ein erfahrenes Logistikteam helfen wir dabei, Retouren effizient, kostenschonend und kundenfreundlich abzuwickeln – für mehr Zufriedenheit und weniger Aufwand.
We are at your service
Were we not able to answer your questions?
Then please do not hesitate to contact us.
Wir sind für Sie da
Wir konnten Ihre Fragen nicht beantworten?
Dann zögern Sie nicht, uns zu kontaktieren.
Kathrin Brunner
Teamlead Furniture Logistics - Freight forwarding
