Data privacy policy

The protection of your personal data is important to us ("DACHSER & KOLB"). The processing of your personal data such as your name, address, email address or your telephone number is always carried out in compliance with the General Data Protection Regulation (GDPR) [Datenschutz-Grundverordnung (DSGVO)] and the country-specific data protection provisions that apply for DACHSER & KOLB.

The aim of this Data Protection Declaration is to inform you of the type, scope and purpose of the personal data that we collect. In addition, we should like to inform you of your rights. If we want to offer you special services via our website or elsewhere, and if there should be no legal basis for the necessary processing of the data in this connection, we shall obtain your consent.


1. Office responsible and data protection officer

The office responsible within the meaning of the data protection law is:



Ignaz-Kiechle-Straße 36

87437 Kempten


Tel.: +49 831 59206 0

Fax: +49 831 59206 119


The name and the contact details for the data protection officer at DACHSER & KOLB are:




Ignaz-Kiechle-Straße 36

87437 Kempten


Tel.: +49 831 59206 0

Fax: +49 831 59206 119




Thomas-Dachser-Straße 2

87439 Kempten


Tel.: +49 831 5916 5850

Fax: +49 831 5916 85850


2. Recording of general data and information

Every time visited, this website records various general data and information These general data and information are stored in the server’s log files. It is possible that the following are recorded: (1) the type and version of browser used, (2) the operating system used by the accessing system, (3) the internet site from which the accessing system accesses our internet site (called referrer), (4) the sub-websites that link to our internet site via an accessing system, (5) the date and time the internet site was accessed, (6) the internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that act as an emergency response in the case of attacks on our IT systems.

In using these general data and information, it is impossible for DACHSER & KOLB to determine your identity. No profiling is carried out. The reason we need this information is rather to ensure that we keep the contents of our website up to date, that we optimize the contents of our website and the advertising for this, that we guarantee the permanent functionality of our IT systems and the technology of our website as well as to ensure that we are able to provide law enforcement authorities with the necessary information for prosecution in the event of a cyber attack.

DACHSER & KOLB analyzes these anonymously recorded data and information on a statistical basis with the aim of increasing data protection and data security in our company. We save the anonymous data in the server log files separately from all the personal data that you have provided us. The legal basis for the temporary storage of the data and the log files is Art. 6 Para. 1 f) of the GDPR.


3. Data processing upon first contact

You can contact us using the contact form provided on our website, our Live-Chat, our Price Calculator or via the email address that you will find in our imprint. If you use one of these channels to contact DACHSER & KOLB, we automatically save the personal data that you have given us. Such personal details given to DACHSER & KOLB on a voluntary basis are saved to process your inquiry and/or for the purpose of getting in touch with you. All personal data transmitted to DACHSER & KOLB via the price calculator will be automatically deleted from the price calculator system after a period of 90 days, provided that no order has resulted from the inquiry. If an order arises, the data will be used for order processing.

DACHSER & KOLB allocates the inquiries and related personal data to the technically responsible office within the DACHSER group, usually the national branch of the subsidiary of the inquirer, for processing and use, and exchanges the data with this branch.

The legal basis for the processing of the data for contract initiation or execution is Art. 6 Para. 1 b) of the GDPR and in all other cases Art. 6 Para. 1 f) of the GDPR. The legal basis for data transfer to a third country is Art. 49 Para. 1 b) of the GDPR.


4. Cookies

This website uses only technically essential cookies.


5. Google Ads

Our website uses Google conversion tracking on individual pages. The operating company of the Google Ads services is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. In the event, you have accessed our website via an ad placed by Google, Google Ads will install a cookie on your computer. The conversion tracking cookie is installed when a user clicks on an ad served by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can detect that the user clicked on the ad and was redirected to this page. Each Google Ads customer is allocated a different cookie. This means that these cookies cannot be tracked via the websites of other customers’ Ads. The information obtained using the conversion cookie is used to establish conversion statistics for customers who have opted for conversion tracking. Customers are informed of the total number of users who have clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

The legal basis for the incorporation of Google As and their associated data transfer to Google is your consent (Article 6 (1) lit. (a) GDPR).

Every time you visit our website, personal data, including your IP address, is transmitted to Google in the USA. This personal data is stored by Google. Google may forward the personal data collected via the technical procedures to third parties.

Our company does not receive any information from Google, such as data which could be used to identify the subject individual.

These cookies lose their validity after 30 days and are not conducive for personal identification.

In the event, you do not wish to participate in the tracking, you may decline the settings with respect to cookies required for the website - for example, you may change your browser setting to deactivate the automatic general setting of cookies or you must set your browser so that cookies from the "" domain are blocked.

Please note, that you may not delete the opt-out cookies as long as you do not wish the data readings to be recorded. In the event, you have deleted all your cookies in your browser, you must re-install the respective opt-out cookie again.

The provision of your personal data is voluntary, based solely on your consent. In the event, you prohibit access, this can lead to functional limitations or restrictions on the website.


6. Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This means that we can show you interactive maps directly on the website and enable you to use the map features simply and easily.

By accessing its website, Google obtains information that you have visited the corresponding sub-site on our website. In addition, the data mentioned under number 2 are transmitted. This occurs irrespective of whether Google makes a user account available, via which you are logged in, or if there is no user account. If you are logged in to Google, your data are directly allocated to your account. If you do not wish this allocation to your profile with Google, you must log out before activating the button. Google stores your data as a usage profile and uses this for the purposes of advertising, market research and/or the needs-related structuring of its website. Such an evaluation is carried out in particular (even for users who do not log in) to provide needs-related advertising and to inform other users in your social network of your activities on our website. You have a right to object to the creation of this user profile, but you have to contact Google directly to enforce this. Further information on the purpose and scope of the data collection and the processing thereof by the plugin service provider can be found in the data protection declaration of the service provider.

The legal basis for the processing of your personal data when using Google Maps is Art. 6 Para. 1 f) of the GDPR. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here and here.

More information on the handling of user data can be found in Google's privacy policy.


7. Chat

On our homepage there is the possibility to get in contact with us via an electronic chat. For this purpose, we use the offer of the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, which is integrated into our website.

If this option is used, the data entered in the input mask is transmitted to DACHSER & KOLB GmbH & Co. KG. If you do not enter any personal data (such as name, address, contact data, etc.) in the input mask itself, the date and time of the transmission will be saved at the time the message is sent. No data regarding tracking / location will be collected. For a quick answer to your questions we use the Live Preview setting. The processing of the data entered in the input mask serves solely to answer the question(s) asked and to optimize the service offered. The legal basis for the processing of the data is Art. 6 para. 1 b) DSGVO. The other personal data processed during the submission process (see V.) serve to prevent misuse of the contact form and to ensure the security of our information technology systems. This is the necessary legitimate interest in processing the data according to Art. 6 (1) f) DSGVO. The personal data will be forwarded to the contact person responsible for processing your inquiry at DACHSER & KOLB GmbH & Co. KG responsible for processing your inquiry. In the context of providing the website, data is processed by our contractors, such as the service provider of our homepage. The stored data from the input mask of the chat form is automatically deleted after four weeks.


8. Data transmission to third parties

Access to personal data is technically possible for service providers and contracting parties that we employ for the operation of our website. These external service providers are obliged to use your personal data only for the purpose of providing the services that we require or for other purposes in compliance with out instructions.

DACHSER & KOLB will transmit your personal data to companies within the DACHSER Group for the purposes stated in this data protection declaration and forward them to the relevant national branches. DACHSER companies are also based outside of the European Union or the European Economic Area. DACHSER & KOLB is responsible for ensuring that you are informed about your rights as a person affected within the context of the valid data protection laws. You can address any inquiries or complaints regarding your personal data to DACHSER & KOLB. The other DACHSER companies within the DACHSER Group, which also process your personal data, collaborate with us and support us in dealing with such inquiries or complaints.

Apart from the aforementioned data transfer, we do not transmit, sell or market your personal data to third parties such as other companies or organizations unless you have given us your express permission to do so, or the transmission is required for us to be able to fulfill our contractual duties to you, the user of our website.


9. Storage period of data

The criterion for the duration of the storage of personal data is the relevant statutory storage period. Once this deadline has expired, we routinely delete all the corresponding data insofar as they are no longer required to fulfill or initiate a contract.

If the reason for storage no longer applies or if the storage deadline set by the European regulator or another relevant legislator should expire, the personal data are routinely blocked or deleted in accordance with statutory provisions.


10. Your rights

As a person affected, you are entitled to the rights as set out in Articles 15-21 of the GDPR vis-à-vis DACHSER & KOLB if the prerequisites set out therein have been fulfilled. These are the rights to information (Art. 15 of the GDPR), correction (Art. 16 of the GDPR), deletion (Art. 17 of the GDPR), restriction in processing (Art. 18 of the GDPR), data transfer (Art. 20 of the GDPR) and the right to object (Art. 21 and 22 of the GDPR). In addition, you have a right to complain to the supervisory authority pursuant to Art. 77 of the GDPR.

Information on data protection in accordance with Articles 13 and 14 DSGVOtz nach Artikel 13 und 14 DSGVO