End Customer Delivery The logistical handling of your transport
Logistics processing with DACHSER & KOLB is as simple as clicking into the shopping cart. Our solution in the field of B2C logistics opens up new distribution channels for end customer delivery. As a subsidiary of DACHSER, DACHSER & KOLB takes the direct route to the customer and thus carries out end customer delivery "over the last mile" - with everything that entails.
Arrangement of personal delivery
In the right place at the right time - what you can rely on. Whether by e-mail, SMS or telephone: We inform recipients in good time about the delivery. Delivery is based entirely on the private customer's daily schedule - from morning to evening. Delivery takes place within 3 to 4 working days after notification on Mondays to Fridays, or even on Saturdays. And on the last meters, shortly before the delivery, an employee even calls again. The goods are carried professionally to the place of use, according to the wishes of the recipient.
Your Benefits:
A large network of DACHSER branches, subsidiary companies and long term partners
Standardized processes
Individual delivery to business and private customers
Special Value Added Services
B2B and B2C from a single source
Special service for your end customers
For our additional services in B2C logistics, the customer benefits are clearly prioritized. The vital link between sender and recipient is reliability and transparency, as these are crucial when it comes to the punctual delivery of the ordered goods. The service does not end at the front door but continues behind it, complying to the customer's individual requirements. B2C-Logistics offers professional services for every need two-man handling.
Our additional offers
Installation
Setup of furniture, living accessories, play and garden equipment, installation and commissioning of kitchens
Device connection and installation
Water connection, e.g. for washing machines and dishwashers, electrical connection and electrical installations, e.g. for an electric range
Disposal of old devices
Dismantling and redemption of old devices and furniture, environmentally friendly disposal of old devices and furniture
Return of packaging material
Environmentally friendly packaging disposal
Returns Management
Notification and arrangement of a pick-up date with the private customer, pick-up of the goods with 2-man handling, packaging suitable for transport, return of the goods to the supplier
We are here for you
We could not answer your questions?
Then do not hesitate to contact us.
Marc Gartlacher
Teamlead Furniture Logistics - Freight forwarding